1) Clear the web browser's cache, cookies, and history:

1.1) From the Safety menu at the upper right corner, click Delete Browsing History or press Ctrl+Shift+Delete.

1.2) Deselect Preserve Favorites website data. Select Temporary Internet files, Cookies, and History or if it is possible, select all options except the first one.

1.3) Click Delete.

2) Clear the Silverlight application memory (it is needed only if you have logged on to ByD/C4C/C4TE with Silverlight client):

2.1) Right click anywhere on the ByD/C4C/C4TE page or type in the “Search” box of Windows “Silverlight”.

2.2) Click on Silverlight.

2.3) A pop up open where you can choose “Application Storage Tab” and clear the memory by clicking on the button which is on the bottom right side of the screen labeled "Delete all".

 
2.4) Make sure you have installed the latest Silverlight version available in the following link:
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

3) Internet Explorer Settings:

Please change your Browser settings according to the following

• Allow Pop Ups for ByD/C4C/C4TE URLs
  -> Tools -> Pop-up Blocker -> Pop-up Blocker Settings.

     *.sap.com
     *.sapbydesign.com

     *.crm.ondemand.com

     *.travel.ondemand.com

     *.sapjam.com

• Enable HTTP compression
  • The browser should be configured to use HTTP 1.1, both for connections in general and for connections through a proxy
    -> Tools -> Internet Options
    
• Ensure Browser caching
  • The user interface of the cloud solution may react more quickly if you disable the “Do not save encrypted pages to disk” setting. Deselect option “Do not save encrypted pages to disk” and Deselect option “Empty Temporary Internet Files folder when browser is closed”
    -> Tools -> Internet Options -> Advanced
    
• Deselect “Show friendly HTTP error messages”
  -> Tools -> Internet Options -> Advanced
  

• Add ByD/C4C/C4TE URL to trusted sites
  -> Tools -> Internet Options -> Security -> Trusted Sites -> Sites
  Please add the following URLs to the Trusted Sites:
  https://*.sapbydesign.com
  https://*.crm.ondemand.com
  https://*.travel.ondemand.com
  https://*.sapjam.com
  *.sap.com(uncheck “Require server verification https for all sites in this zone” checkbox)
  
• Enable “Automatic prompting for file downloads” for the Trusted Sites Zone and Enable “File Download”
  -> Tools -> Internet Options -> Security -> Trusted Sites -> Custom Level
   
• Disable “Enable Protected Mode”
  -> Tools -> Internet Options -> Security -> Trusted Sites
  
• Additional Settings for Internet Explorer
  • Don’t use InPrivate Browsing
    http://windows.microsoft.com/en-XM/windows-vista/InPrivate-frequently-asked-questions
  • Deselect “Delete browsing history on exit”
    
• Use 100% of resolution in the Internet Explorer.
  • Otherwise you can face some issues when previewing some PDF form template via Easy Form Editor, and other issues in some specific screens.

• Please change your Browser settings according to the following:
  • Internet options -> Security -> Trusted Sites Zone -> Custom Level -> ActiveX controls and plug-ins:
    • Download signed ActiveX controls: Prompt
    • Run ActiveX controls and plug-ins: Enable
    • Enable ‘Display Video animation on a webpage….’ (Internet Explorer 11)

• Internet options -> Security -> Trusted Sites Zone -> Custom Level -> Miscellaneous:
  • Display mixed content: Enable
    
• Advanced tab
  -> Tools -> Internet Options -> Advanced
  • Multimedia section
    • Enable “Play animations in webpages”
    • Security section [note, some items are in 64bit IE 11 only]
      • Disable “Enable 64b-it processes for Enhanced Protected Mode” [64bit only]
      • Disable “Enhanced Protected Mode” [64bit only]
      • Disable “Enable Smart Screen Filter”
        
        

4) If the issue is still occurring even after the steps 1, 2 and 3 have been performed; please check if you can reset the Internet Explorer to default configuration as per the link below. Please be aware that this action should be aligned with IT department of your company because when you reset Internet Explorer settings, all add-ons and customizations are deleted, and you basically start with a fresh version of Internet Explorer.

The settings described in the steps 1, 2 and 3 have to be reconfigured again after resetting IE settings (step 4).

How to reset Internet Explorer settings:

http://support.microsoft.com/kb/923737/en-us

5) Here are a few things to try if Internet Explorer is still having problems.

IE 11 for WIN 7:

http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-11-win-7

IE 10:

http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-10

IE 10 for WIN 7:

http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-10-win-7

IE 9:

http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-9

Thanks,

Cristiano Rosa

Hello Everyone,

The aim of the document is to get a clear picture of changing the bank account in the Tax payment.

While creating a new tax payment, we cannot choose the bank account explicitly as there is no option to select the bank account.

As you already know for internally initiated tax payments the bank account is determined automatically by the system and cannot be entered manually. Bank account is determined automatically on the business configuration settings depends on the Prioritization of Bank Accounts.

In order to specify a bank account to your tax payment, you may change the prioritization for the bank account or create on external payment.

Please find the below steps to create an external payment:

1. Go to the Payment Management work center.

2. Go to Common Tasks view.

3. Choose New Outgoing Bank Transfer. . Enter the payment and required bank data and the payee of your tax authority.

4.Choose Post.

PS: You need not to give any open items in the Outgoing Bank Transfer.

To release the Tax Payment follow the below steps:

1. Go to Tax Management work center.
2. Go to Work view.
3. Select the appropriate task and click on the task.
4. Go to Open Tax returns under Tax Returns tab.
5. Select the Matched check box which allows you to match payment with the tax return id.

6. Click on Post.

Note that if the tax payment has already been created, it is not possible to change the selected bank account. It will be necessary to reverse the tax payment and restart the payment process again, changing the relevant information.

Regards,

Annapurna

Since 1502, first customers are testing the new interface to Vertex. This solution is now available to customers. For US based customers, the new features adds tax calculation for sales and purchasing documents, as well as a tax filing preparation.

Background: in the US, as there are taxes on different tax jurisdiction levels, it can be quite complicated to calculate correct tax rates for transactions.

Existing 1502 and 1505 customers can request the new feature via your sales team contact. For new customers it is possible to activate this directly in scoping. Please keep in mind that a contract with Vertex needs to be signed in addition to get this service.

Features are:

• In sales and purchasing documents, calculate the tax rate via VERTEX SMB.
  This calculation is being triggered automatically after a product ID has been entered.
• Prepare the data you need to file your tax return in the VERTEX SMB portal.
  Start the Sales and Use Tax Run and retrieve an Excel file which can be uploaded.

Upcoming on next releases, there will be a Business Configuration setting specifically for US Tax includingthe approved implementation guide document. If you have any customer or prospect aiming to activate such new service, please let us know to support on individual case until GA (expected in 1508).

The final implementation guide will follow soon. Stay tuned to this blog in our SCN.

Link to VERTEX: http://www.vertexsmb.com/connectors/sap-business-bydesign/

In SAP Business ByDesign ist auch eine Funktionalität zur Erstellung der E-Bilanz enthalten, die in er Hilfe (1508, DE) beschrieben ist. Allerdings werden in der Anzeige der Taxonomien nicht die Versionsnummern, sondern lediglich die Daten der Veröffentlichung der Taxonomie angezeigt. Daher hier eine Übersicht der Taxonomie-Versionen.

---

EN: In SAP Business ByDesign, there is a functionality to generate the E-Balance requested by German Law. The table below gives a mapping of taxonomy versions to file names in the solution.

During the execution of a project, you may need to source materials from your own inventories and it can be allocated in three different ways:

1. Consumption at Site: In this scenario, the project consumes the materials from a particular site.
   
2. Pick-Up: In this scenario, materials are carried to the site of consumption by the person responsible for it.
   
3. Pre-Delivery: In this scenario, the materials are pre-delivered to the site of consumption.

Follow the below document for master data settings, executing the scenario, references and common issues faced.

1. Master data
2. Executing the scenario.
3. Returns in Project Stock Order.
   
4. References.
5. Common Issues.

1. Master Data

1.A Scoping

To source the materials from stock, the Sourcing Materials from Stock business option must be selected in your solution configuration.

1.Go to Business Configuration work center. and Choose the Implementation Projects view.

2.Choose Project and Choose Edit Project Scope button.

3.Go to Step 3 - Scoping -> Project Management ->Project Planning and Execution->Project Stock Consumption here choose the Check Box to scope Project Stock Consumption.

4.Go to Step 4 - Questions -> here enable the question Do you want to use project stock orders to source material from stock, for consumption during a roject?.

5.Complete all the steps until Confirm to save the changes made in system.

1.B Logistics use

you will need to assign the appropriate logistics use to your logistics area to make this available as ship from location in your project stock order.

Consumption at site -Assign logistics use Project Stock for the ship-from site before it uses it for a project stock order in Consumption at Site scenario.

Pick-up  - Assign logistics use Project Stock for the ship-from site before it uses it for a project stock order in Pick-up scenario.

2. Executing the Scenario

2. A)To source a material from your own stock, you need to select the From Stock checkbox while planning for the material needed in the project.

2.B) select this material and request for it by creating a project stock order under the Product Overview sub-tab under the Products tab . You can then subsequently view the details of your project stock orders under the Project Stock Orders sub-tab.

2.C) Creates a customer demand corresponding to the order, and performs an Available-To-Promise (ATP) check. You can verify the availability of the material and release the customer demand.

2.D) In delivery proposal view of outbound logistics,

You should allocate material to the project in Consumption at Site scenario

and/or

In the Pick-up and Pre-Delivery scenarios, release the outbound delivery.

note :

2.E) Use the allocated materials in the project by consuming the materials allocated to your project or project task.

2.F) The quantities consumed against the project stock order can be invoiced by creating a project invoice request manually or automatic.

3. Returns in project stock order

3.A) Consumption at Site

If you are not consuming the full quantity but returning the allocated quantity , you need to perform the goods movement as shown below by providing all mandatory information.

Provide target logistics area ID

Finish the goods movement

3.B) Pick-up Scenario

The return scenario is very similar to consumption at site scenario.

Note : Earlier you would have made actual good issue (with or without task) from delivery proposal view to a logistics area which has the logistics use Movable Storage. You have move the stock from the same to LOA of your choice

3. C) Pre-delivered Stock Scenario

First we will have to un-tag the particular product which was delivered earlier from the project and then perform the normal part return.

Path : Physical inventory ----> Change of Pre-delivered stock

Note : At the end of this activity stock type 'Pre-Delivered' will be removed.

Then perform a normal part return notification using the following option

note : This New parts return notification is available if service is scoped in business configuration.

4. References

In the Help Center you can find the following document which can be followed which will explain further into this scenario

Ship-From Determination and Shipment Scheduling for Customer Demand

Sourcing Material from Stock for Projects

Materials in Projects

Delivery Control Quick Guide

Maintaining Projects - Products

5. Common Issues

Please check below some case documents that may help you to solve issue that can affect this scenario

2038616 - Error Message : Project stock order not created; all materials are non stock

2090631 - The Source of Supply Cannot be Determined; check the Sourcing-Relevant Master Data

Note : If the period of delivery date of the outbound delivery is blocked, when you choose consume in project stock order it would end up in a process communication error.

- Project Stock Order XYZ cannot create a goods and activity confirmation

Hi together,

I'd like to cover with this document some aspects of outgoing remittance advice in SAP Business ByDesign in terms of automatic and manual issuing, advice required flag, custom e-mail body and other cases where an advice may be sent even if it is not set as required.

Let me start by quoting the ByD documentation: A remittance advice is a message exchanged between payer and payee that automates the clearing of open items by specifying when and how much of which invoices will be paid.

Having that said, the outgoing remittance advice covered here contains the amounts and currency as well as the invoice number of the open items.

Considering that you already have a payment created for the invoices, you can easily trigger the remittance advice manually or automatically

Manual Process:

1. Payment Management work center.
2. Payment Monitor view
3. Highlight the payment and click Create Remittance Advice.

You can highlight several payments and click the button in order to create a batch of advice in one go.

Note that you cannot issue an advice to a payment that has already been Confirmed.

This manual process can be repeated as much as needed. It will not change the payment status (above in Ready for Transfer) just because a manual advice was created. In case you want to change the status, click i.e. Actions for Checks.

Automatic Process:

The automatic process consist of creating a Payment Media Run that will create the media file for the payment and may send a Remittance Advice if required.

In order to create the run:

1. Go to Payment Management work center.
2. Go to Payment Media Run view.
3. Click Payment Media Run.
4. Fill in the necessary fields and flag the Including Payment Advice checkbox.
5. Set the run to Active and Schedule the job.

The run will look for payments not yet transferred as per your selection criteria, will create the corresponding media file (and set it to In Transfer) and will create the remittance advice if required as per supplier's master.

To indicate that a Remittance Advice should be send in a payment for a given supplier, you need to set the Remittance Advice Required checkbox in the Financial Data tab of supplier's master data.

After you issue the first remittance advice for a payment, the Advice Status is set to Issued.

If the Remittance Advice Required is set, the Advice Required becomes Yes in the payment order.

Output Channel:

You may set up through which channel the advice will go out.

In the supplier's master data -> Communication tab -> Collaboration sub tab you define the output channel for Remittance Advice Outbound: E-mail, Printer or Fax.

You can further fine-tune the process-integrated output of business documents via activity E-Mail and Fax Settings.

Also, its important to highlight that the output channel can be chosen in the supplier master or via Application and User Management -> Output Channel Selection.

If you have different selection on these sides, the channel selection made via supplier master data is usually the chosen one, nevertheless in order to make sure of the output channel, you may Edit the concerned payment and Click You Can Also -> Edit Output Settings for Remittance Advice. The system shows the Output details for that payment.

Outgoing remittance advice are not stored in the system. This kind of advice is a form template that is generated and can be seen by Editing the payment and Preview -> Advice.

How to customize the e-mail body:

When sending a Remittance Advice via e-mail, you may change the e-mail writing rather than standard.

Via payment monitor, Edit the concerned payment and click You Can Also -> Edit Output Settings for Remittance Advice.

You'll have the option to edit the e-mail body for that payment and advice. Your writing is not saved and will be send only once.

In case you want to change the e-mail body for all the suppliers and remittance advice you have to upload a template in HTML format along with the form template for remittance advice. Please, refer to the below steps in order to upload the template.

1. Go to Application and User Management work center.
2. Go to Form Template Maintenance subview.
3. Find the form template for Remittance Advice
4. Click Actions -> Create e-mail template and upload the HTML file with the required text.

After that, once the system sends a remittance advice form, the attached e-mail template is sent along, instead of the standard one.

Ref.: 2088886 - How to Change the E-mail Template for Remittance Advice.

Remittance Advice being sent although it's not required:

When you create a payment with reference to many invoices, it might happen that not all invoices can be considered in the memo line of the payment due to memo line restrictions. This means, that some of the invoices would not be considered in the payment's memo line, thus in order to avoid missing an invoice, a payment advice is created, hence the Advice Required is set to true for that given payment.

If the corresponding payment file is created via Payment Media Run, the remittance advice is then triggered, otherwise it has to be sent manually. Note that the Advice Required is an indication that the advice needs to be sent. The system will not abort the payment file creation if the advice is not sent.

With all the above mentioned topics, you should be able to troubleshoot the supplier remittance advice scenario. In case of questions, feel free to post them below. You're also welcome to visit our Financial Management forum.

Regards,

Alexandre.

Intercompany third party feature/functionality is used to buy stock from your partner company to fulfill your requirements. However your partner do not supply the product to the your company instead he order it from a supplier and instruct this supplier to send it to your company address.

By reading this document you will see an example on how you can set this scenario on your system, how you will execute it, and of course, Common issues which you may face.

1. Prerequisites

2. Master Data

3. Executing the Scenario

4. References

5. Common Issues

1. Prerequisites

In Scoping, the following topics must be activated in following order

• The Sell Standard Products business topic in the Product and Service Portfolio for Sales business package.
• The Sales Orders business topic in the Selling Products and Services business package.
• The Third-Party Procurement business topic in the Purchase Request and Order Management business package.
• In the Purchase Requests business topic of the Purchase Request and Order Management business package, the scoping question Do you want purchase orders to be created automatically from purchase requests? has been answered with Yes.
• You have to select the Purchasing Between Partner Companies business topic.

2. Master Data

• Sending and receiving companies should be defined in your org structure.
• The Products which you will use are activated for Sales and Purchasing on both companies.
• A Valid contract or list price for one or more suppliers from which the product can be delivered has been created in the Sourcing and Contracting

        work center.

• The product is assigned to a product category for which automatic purchase order creation is activated which is done in the Purchase Requests and Orders work center (Define Automatic Creation of Purchase Orders common task).
• When you create a company on your system, you have a resultant business partner, which has the roles Account and Supplier.
  the output channel Internal EDX must be set for the following business documents in the Business Partner Data work center, on the Communication tab page, under Collaboration

• For customer, you need to set the Internal EDX option for the fields "Sales Order Confirmation", "Advanced Shipping Notification Outbound" and "Customer Invoice/Credit Memo".

3. Executing the scenario

Your company request XX ea of the product ABC from your partner company. Since they do not have enough stock to cover the demand, they would order it from a supplier and instruct this supplier to send it to your company address.

1. Create a purchase order at your company with purchasing unit and employee responsible from your company, partner company as supplier.

2. This purchase order will create an intercompany sales order with sales unit and employee responsible from your partner company at his company. The fulfillment will be external here and would his supplier from whom he will source the material to your company.

3. The intercompany sales order will create a third party purchase order at partner company level, with external supplier and ship to as your receiving company.

4. Create third party delivery notification against third party purchase order as your partner company level which will have following effect

4.a) create third party inbound delivery against third party PO at partner company level

4.b) create third party outbound delivery against SO at partner company level

4.c) create inbound delivery notification against intercompany PO at your company level.

5. Create inbound delivery against intercompany PO at your company level using reference as created inbound delivery notification.

6. Create a supplier invoice at your partner company level to pay his external supplier against third-party purchase order.

7. Create a supplier invoice against intercompany purchase order at your company which will create customer invoice at your partner company level against intercompany sales order.

4. References

In the Help Center you can find the following document which can be followed when setting or executing this scenario:

- Intercompany Stock Transfer

- Third-Party Order Processing

This document is to explain how to maintain Abatement rate for Reverse charge Scenarios.

In SAP Business ByDesign, RCM with Abatement works on tax rate instead on the Value .The normal service tax rate get deducted based on the abatement rate with that, reduced rate Tax amount will be found from the base value of service.

An Example

But, In Sap-Business ByDesign, 25% will be acting on service tax percentage directly instead on the value.

In addition, here 25% of 12.36% is 3 % (approx.)  and 9% is taxable.

To attain this scenario, two steps have to be followed

Step 1: Maintain the abatement value rate in the Business configuration. SAP has already delivered 5 abatement tax rate types, for which it is flexible to change the rate percentage as needed.

1. Go to Business Configuration Work center.
2. Click on work center view ‘Implementation Projects’.
3. Select the current implementation and click on the button ‘Open activity list’.
4. Go to the tab ‘Fine-tune’.
5. Select the activity ‘Tax on Goods and Services’ and click open.
6. Click on Define tax rate schedules.
7. Under the country India, we can find that already five abatement tax rate types  are maintained in the screenshot attached. Here rate in percentage is flexible for change just by clicking above that and rewriting the percentage and save

Step 2: Post an invoice with the abatement tax rate type.

1. Go to Work center supplier invoicing and select ‘New invoice without Purchase order’.
2. Give necessary details like supplier, document id and date.
3. Click View all and select Items tab.
4. Select a service and maintain tax code, Quantity and Price. (Select valid tax code like 17 - Domestic Purchase of Service (Reverse Charge)).
5. In taxes sub tab, under tax details, select the line with service tax and change the tax rate type as needed.

Here since 9% was assigned to abatement 1, we are assigning abatement .In addition, we can find that the service tax  is calculated with abatement.

NOTE: Currently for reverse charge lines, abatement is not provided.

Problem

By default, revenue recognition runs are converting currencies based on posting date of the revenue recognition run.

Example

Let's assume this example:

• A contract has a duration of 12 months, starting in January.
• Accrual method is "303 - straight line with even periods".
• Each month, you realize 100 CHF, an invoice will be sent at the end of the year.
• Your company currency is USD.

Solution

Go to fine-tuning activity Currency Conversion Profiles and change the Conversion Date of Business Transaction TypeRevenue Recognition to Document Date. Be sure that the conversion profile you are modifying is assigned to your Set of Books.

Back to our example

I did not modify set of books 7000 (default: by posting date), but modified set of books 9011 (for revenue recognition, convert by document date). The result is obvious. 9011 keeps equal amounts, 7000 reconverts the accumulated realized earned value each month.

The following Data Types are supported for Data Source:

• Date
• Time
• Indicator
• Code
• Name
• Identifier
• Rich text
• URI
• Amount
• Quantity
• Value

Anything other than these Data Types that comes up in the data type list (while crearing an extension field) is not supported in analytics.

Since 1502, first customers are testing the new interface to Vertex. This solution is now available to customers. For US based customers, the new features adds tax calculation for sales and purchasing documents, as well as a tax filing preparation.

Background: in the US, as there are taxes on different tax jurisdiction levels, it can be quite complicated to calculate correct tax rates for transactions.

Existing 1502 and 1505 customers can request the new feature via your sales team contact. For new customers it is possible to activate this directly in scoping. Please keep in mind that a contract with Vertex needs to be signed in addition to get this service.

Features are:

• In sales and purchasing documents, calculate the tax rate via VERTEX SMB.
  This calculation is being triggered automatically after a product ID has been entered.
• Prepare the data you need to file your tax return in the VERTEX SMB portal.
  Start the Sales and Use Tax Run and retrieve an Excel file which can be uploaded.

Upcoming on next releases, there will be a Business Configuration setting specifically for US Tax includingthe approved implementation guide document. If you have any customer or prospect aiming to activate such new service, please let us know to support on individual case until GA (expected in 1508).

The final implementation guide will follow soon. Stay tuned to this blog in our SCN.

Link to VERTEX: http://www.vertexsmb.com/connectors/sap-business-bydesign/

During the execution of a project, you may need to source materials from your own inventories and it can be allocated in three different ways:

1. Consumption at Site: In this scenario, the project consumes the materials from a particular site.
   
2. Pick-Up: In this scenario, materials are carried to the site of consumption by the person responsible for it.
   
3. Pre-Delivery: In this scenario, the materials are pre-delivered to the site of consumption.

Follow the below document for master data settings, executing the scenario, references and common issues faced.

1. Master data
2. Executing the scenario.
3. Returns in Project Stock Order.
   
4. References.
5. Common Issues.

1. Master Data

1.A Scoping

To source the materials from stock, the Sourcing Materials from Stock business option must be selected in your solution configuration.

1.Go to Business Configuration work center. and Choose the Implementation Projects view.

2.Choose Project and Choose Edit Project Scope button.

3.Go to Step 3 - Scoping -> Project Management ->Project Planning and Execution->Project Stock Consumption here choose the Check Box to scope Project Stock Consumption.

4.Go to Step 4 - Questions -> here enable the question Do you want to use project stock orders to source material from stock, for consumption during a roject?.

5.Complete all the steps until Confirm to save the changes made in system.

1.B Logistics use

you will need to assign the appropriate logistics use to your logistics area to make this available as ship from location in your project stock order.

Consumption at site -Assign logistics use Project Stock for the ship-from site before it uses it for a project stock order in Consumption at Site scenario.

Pick-up  - Assign logistics use Project Stock for the ship-from site before it uses it for a project stock order in Pick-up scenario.

2. Executing the Scenario

2. A)To source a material from your own stock, you need to select the From Stock checkbox while planning for the material needed in the project.

2.B) select this material and request for it by creating a project stock order under the Product Overview sub-tab under the Products tab . You can then subsequently view the details of your project stock orders under the Project Stock Orders sub-tab.

2.C) Creates a customer demand corresponding to the order, and performs an Available-To-Promise (ATP) check. You can verify the availability of the material and release the customer demand.

2.D) In delivery proposal view of outbound logistics,

You should allocate material to the project in Consumption at Site scenario

and/or

In the Pick-up and Pre-Delivery scenarios, release the outbound delivery.

note :

2.E) Use the allocated materials in the project by consuming the materials allocated to your project or project task.

2.F) The quantities consumed against the project stock order can be invoiced by creating a project invoice request manually or automatic.

3. Returns in project stock order

3.A) Consumption at Site

If you are not consuming the full quantity but returning the allocated quantity , you need to perform the goods movement as shown below by providing all mandatory information.

Provide target logistics area ID

Finish the goods movement

3.B) Pick-up Scenario

The return scenario is very similar to consumption at site scenario.

Note : Earlier you would have made actual good issue (with or without task) from delivery proposal view to a logistics area which has the logistics use Movable Storage. You have move the stock from the same to LOA of your choice

3. C) Pre-delivered Stock Scenario

First we will have to un-tag the particular product which was delivered earlier from the project and then perform the normal part return.

Path : Physical inventory ----> Change of Pre-delivered stock

Note : At the end of this activity stock type 'Pre-Delivered' will be removed.

Then perform a normal part return notification using the following option

note : This New parts return notification is available if service is scoped in business configuration.

4. References

In the Help Center you can find the following document which can be followed which will explain further into this scenario

Ship-From Determination and Shipment Scheduling for Customer Demand

Sourcing Material from Stock for Projects

Materials in Projects

Delivery Control Quick Guide

Maintaining Projects - Products

5. Common Issues

Please check below some case documents that may help you to solve issue that can affect this scenario

2038616 - Error Message : Project stock order not created; all materials are non stock

2090631 - The Source of Supply Cannot be Determined; check the Sourcing-Relevant Master Data

2218434 - Operation Not Possible; Project stock usage logistics area XYZ not allowed

Note : If the period of delivery date of the outbound delivery is blocked, when you choose consume in project stock order it would end up in a process communication error.

- Project Stock Order XYZ cannot create a goods and activity confirmation

Below you can check some basic information when facing several issues inside your system. This is important to speed up the solution of incidents, and also to help us on support to handle these issues faster.

Sections:

1. Frontend / Oberon / UI
2. Mobile
3. Output / Printing
4. Extension Fields / Mashups
5. Microsoft Integration
6. MacOS
7. Performance Issues

1) Frontend / Oberon / UI

1.1 - When you experience any dumps on the system:

There is some basic information that always help support to tackle these faster:

- Please provide us the exact steps to reproduce the issue - you can refer to this document:

http://scn.sap.com/docs/DOC-62269

- Please also provide the screenshot(s) of your issue.

_______________________________________

1.2 - Sometimes, simply try to clear your Silverlight cache.

This can solve many issues.

1) Click Windows "Start" button --> All Programs
2) Microsoft Silverlight
3) Tab "Application Storage"
4) Select the URL of your system
5) Click "Delete..." --> Yes --> Ok
6) Close the browser and reopen

_______________________________________

1.3 - If you experience any "strange" behavior on your screen, this might have been caused by a corrupted personalization.

To try to correct this, you can go to Personalize --> This Screen --> Discard

Please notice that will erase ALL the changes done to this screen (columns resized, labels changed) but only for your user.

_______________________________________

1.4 - Internet Explorer Settings:

http://scn.sap.com/docs/DOC-63988

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1.5 - In order to avoid many issues

please always use the normal URL of your system, as per below example:

https://my******.sapbydesign.com OR https://my******.crm.ondemand.com

1.6 - Edit Layout Functionality
http://scn.sap.com/docs/DOC-66853

2) Mobile

Common Issues for Mobile Devices:

http://scn.sap.com/docs/DOC-63020

2.1 - Basic checks for Mobile issues:

- Device Model

- App version

- Clear your app cache

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2.2 -  See if the same issue occurs on your normal URL browser system

If yes, please state that inside the incident

2.3 - Test using the mobile URLs:

iPhone / Android: &sapbyd-agent=mobile (e.g. https://my******.sapbydesign.com/sap/public/ap/ui/repository/SAP_BYD_UI/Runtime/StartPage.html?app.component=/SAP_BYD_UI_CT/Main/root.uiccwoc&rootWindow=X&redirectUrl=/sap/public/byd/runtime&sapbyd-agent=mobile)

iPad: &sapbyd-agent=tab (e.g. https://my******.sapbydesign.com/sap/public/ap/ui/repository/SAP_BYD_UI/Runtime/StartPage.html?app.component=/SAP_BYD_UI_CT/Main/root.uiccwoc&rootWindow=X&redirectUrl=/sap/public/byd/runtime&sapbyd-agent=tab)

2.4 -  Please provide the log files,

And if possible the screenshot(s) showing the issue on device screen.

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2.5 - Handscanner - Installation and Configuration

http://scn.sap.com/docs/DOC-62809

3) Output / Printing

3.1 - Common issues with Collaboration Window / Print manager

http://scn.sap.com/docs/DOC-55061

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3.2 - Common issues with Output Management

http://scn.sap.com/docs/DOC-62825

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3.3 - Sending emails from ByDesign - by Melvin Hidalgo

http://scn.sap.com/docs/DOC-33266

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3.4 - When printing on A3 size, the system prints on A4

This is actually a problem with MS Silverlight, which only occurs with some printers.
There is nothing SAP can do to solve this.

As a workaround, you can use a virtual printer, for example, PDF printer.

Afterwards, please print this PDF file to your local printer.

4) Extension Fields / Mashups

4.1 - Common Issues regarding Mashups

http://scn.sap.com/docs/DOC-63526

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4.2 - Common Issues - Extension Fields

http://scn.sap.com/docs/DOC-63449

5) Microsoft Integration

5.1 - When filling a template and uploading to system, sometimes you might face an error 500.

When having this, please double check the data entered on some fields. Usually, this is the cause here.

When not sure, support team can check on backend which is the incorrect data.

Please make surethat you are using the latest version of the Template downloaded from the system. Avoid saving the template locally and filling to upload later to the system.

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5.2 - Common issues with Excel Add-In

http://scn.sap.com/docs/DOC-59019

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5.3 - When you double click on CTI Adapter desktop icon on your local computer, it crashes and stops working.

The application is already running in the notification windows bar, therefore, if you try to open a second instance of the program it will crash

Check the windows toolbar, you should see a SAP icon.

This is the CTI Adapter already running. You can click the icon to Start / Stop the service

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5.4 - Outlook / Lotus Notes common issues

http://scn.sap.com/docs/DOC-62625

6) MacOS

6.1 - What is not supported in MacOS:

MS Office Integration is not supported

MS Excel-based Reporting is not supported

Collaboration Scenarios based on Collaboration Window, including Telephony is not supported

Install Additional Software (Excel Add-In, Crystal Reports Add-In) is not supported.

Adobe LiveCycle Designer is not supported.

7) Performance Issues

7.1 - Basic network test:

1) http://connect.sap.com/
2) Click "Diagnostic Tools"
3) Perform the two tests: Bandwidth Test and Latency Test
4) Send support this information

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7.2 - How to perform a HTTPWatch trace for network test:

http://scn.sap.com/docs/DOC-63783

Below you will find basic requirements before reporting an incident related to Reports and Data Sources.

Please, refer to the below documents which contain valuable information for each part of the system.

1. Error Messages - Reports
2. Creating Custom Data Sources - Analytics
3. Creating Cloud Data Sources - Analytics
4. Creating Custom Reports - Analytics
5. Cloud Data Sources - Data Upload
6. Cloud Data Sources - Field Types & Settings for Data Source Fields
7. Creating Custom Calculated Key Figures - Analytics
8. How to activate the Design KPI and Design Dashboards view in the Business Analytics work center
9. Data types allowed to be used in extension fields for Reports

The Analytics Framework in Business ByDesign supports only a maximum of 60 characters in reports. Due to this limitation in the number of characters, critical information which exceed 60 characters cannot be rendered completely in reports and subsequently cannot be downloaded as well. A vital piece of information used for Audit purpose is the Segregation of Duty Conflictsinformation. Users most often use the Segregation Of Duty Conflicts Report to consolidate the data but the SOD Conflict Reason and SOD Conflict Resolution date is incomplete in reports.

To not be disadvantaged in obtaining this information from reports, changes in the landscape of the system were introduced thereby enabling a user to directly download the Segregation of Duty Conflictsinformation from the UI itself without having to worry about the number of characters contained in the SOD Conflict Reason and SOD Conflict Resolution fields.

The following is the path to download the information from the UI:

1. Go to Business Users View present in Application and User Management Work Center
2. Click on View SOD Conflicts
3. If you want to view all the SOD conflicts irrespective of the user then click onGo
4. Or if you want to view the SOD conflicts for a specific user then click onAdvancedoption and then filter by User
5. Now use theExport option to download the SOD dataTo Microsoft Excel.

Screenshots have been attached to this document for reference.

The Intercompany Project Time and Expenses business scenario allows partner companies that belong to the same corporate group and that are technically working in the same SAP Business ByDesign system to efficiently work together on projects.

In the Professional Services industry, a company that runs a project for a customer might not be able to staff this project solely with its own employees. A partner company, however, might offer the employees required. So the project owning company (buying company) orders the required services from the partner company (selling company).

Scoping

To start the implementation, you first need to activate this option on your implementation project.

When you create a sales order which contains project-based items. This sales order represents the customer's view of the project.   In the Scoping step of the project, ensure that Sell Project-Based Products and Services is selected within Product and Service Portfolio for Sales.

In the Scoping step of the project, ensure that Non-Stock Material and Service Procurementis selected.

In the Scoping step of the project, ensure that Purchasing of Services Between Partner Companies is selected to enable intercompany procurement.

Activity

Choose a project type such as Customer project with sales integration and enable the Intercompany Indicator.

Example Process Description

1. The Buying  company (Almika SA ) sell a project to customer Dupond & Fils .

2.  Because we have not enough free resources, we have to involve employees from our other selling company (Innovat SA).

3. We will purchase those employees for our project and they will track recordings.

Pre-requirements:

The pre-requirement for SAP ByDesign intercompany processes is certainly the existence of at least two companies in organizational management (two different organization units with flag “Company”).

In this scenario Almika SA is the purchasing company so in fact it`s the customer of Innovat SA and Innovat is the supplier of Almika SA.

Master data:

You have to Maintain Almika as account master data.

You have to maintain Innovat as supplier master data

You have to ensure that Sales Order Confirmations and Customer Invoices will be sent via Internal EDX (XML communication) to Almika SA.

You have to ensure that purchase order will be sent via Internal EDX (XML communication) to Innovat SA.

Purchasing option in service master data all services we want to use in this scenario have to be active for purchasing and pre-configured list price/selling price is needed for those. Purchasing option should be Active in service master data.

List price of supplier Innovat SA for our service (200 EUR).

Selling Price for customer Almika SA for our service (200 EUR).

4

Also very important is that you check that the right Sales Organization and valuation in service master data is set. This is a critically point because if you have the wrong settings here the whole process will end in an inconsistent sales orders. In my example Sales Organization " S1120 - Ventes Pro" of Innovat SA is responsible for Almika SA so we have to ensure that this Organization is set in my service.

Example Intercompany process :

First create a Sales Order for customer “Dupond & Fils”, add project based item and the item type should be.

Service - time and material (project)

Expense - time and material (project)

After this we let SAP ByDesign automatically create customer project with sales integration for the company Almika SA.

The sales order items will be over taken in the project and if you choose the copy revenue the revenue will be copied to the project .

Select the OK button the system the system creates the automatically create customer project with sales integration.

Select the Release button the sales order will be released and the project integration will take place, sales order status changes from In Preparation to Open.

The Customer Project With Sales Integration project is created for Company Almika SA.

Now you can plan the project duration, assign an employee from Selling company (Innovat SA) to project plan. (This will also register this employee as service agent for purchasing.) And also you can see in the project the service and quantity is copied from the sales order.Once the planning is done ensure to release the project.

Now you can create a purchase request to get employees from our selling company (Innovat SA) working on buying company (Almika SA) project. In the following screenshots you can see that if you select this Supplier, the “Intercompany relevant” check box will be automatically checked.

Creating a project purchase request for service agent Manuel Maroth from Innovat SA.

SAP ByDesign will automatically create the purchase request out of project purchase request and if configured right, it will also directly create the purchase order.

Add a second item (expense service) of item type limit to purchase order and send update. Only with this item Manuel Maroth can track expenses to the project.

Using electronic data exchange (EDX), the buying company (Almika SA) sends the purchase order to the selling company (Innovat SA).

In the selling company (Innovat SA) the system automatically creates a intercompany sales order and intercompany project via B2B (Business to Business) communication.

The Intercompany project will be created and released for the selling company (Innovat SA).

The Person responsible in the Intercompany project will be Manger of the Intercompany Sales Unit.

From this point you can start tracking times and expenses from both companies to your origin project (for customer “Dupond & Fils”). The intercompany project is automatically released in background but should only be used for controlling from Innovat SA perspective.

Time sheet for Manuel Maroth (Innovat SA), you can see the origin project for customer Dupond & Fils and purchase number 881.

When time recording or expense report is created by the employee in selling company (Innovat SA), a Goods And Service Receipt will be created at buying company (Almika SA).

Invoicing processes are then triggered between the two partner companies.Schedule Project Invoice request is created related to project time recordings, expense and released Customer Invoicing automatically.

Once the customer invoice is released at the selling company, the system creates the supplier Invoice at the buying company.